Oracle introduces Oracle Order Management Cloud and Oracle Global Order Promising Cloud
Oracle Order Management Cloud
Oracle Order Management Cloud is an order details and fulfillment cloud solution that is tightly integrated with Oracle Global Order Promising Cloud. It is designed to develop order handling across the order to cash process. The pre-integration centrally managed orchestration policies, global activity, and fulfillment monitoring can enable improved user satisfaction and order profitability.
Oracle Order Management Cloud includes following key benefits:
- Centralized Order Monitoring: Centralized views of order allow users to look for orders, view status, and see a summary of exceptions of customer, supplier, product, and drill down into the data to view additional details.
- Manage Order Exceptions: Proactively identify the orders that may not meet promise dates and take correct actions and avoid user dissatisfaction. Prioritize back orders to maximize key fulfillment metrics.
- Execute Against Predictable Order Orchestration Policies: Business users can implement, define, and maintain their own fulfillment orchestration policies without the need to resort to technical tools lowering system cost and decreasing IT infrastructure complexity.
- Change Management: Centralized Change order logic supports consistent handling of order changes and revisions across all orders lowering order bugs and processing costs.
Oracle Global Order Promising Cloud:
It provides accurate, fast, automated order promising capability on the cloud to source and schedule each order line to help minimize fulfillment costs and maximize customer service.
Oracle Global Order Promising Cloud includes following key benefits:
- Take Control of fulfillment sources, timing, and delivery: It matches the demand with available inventory inbound shipments, purchase orders, and requisitions consider all potential supply sources and leverage future supply.
- Respond to changing business conditions: It can handle most orders in lights-out fashion, enforcing corporate fulfillment policies while saving money on administration, inventory, and logistics costs.
- Select the lowest cost delivery method that meets the customer need: Selects the better delivery source and method with the lowest fulfillment cost to meet the customer’s delivery date while improving margins and maintaining customer satisfaction.
- Support multiple fulfillment options: It expands the fulfillment option to include inbound supply, manufacturing capacity, and supplier availability to leverage all available sources and stay competitive.
- Limit Availability of high demand items: Demand classes identify a particular quantity, percentage, and ratio of supply with a specific customer or channel and restrict orders for limited items to those groups you specify.